Help centre
Delivery in Kenya — FAQs
10 answers about delivery in kenya — shipping from the USA to Kenya and freight across America.
Delivery in Kenya
Do you deliver to my door in Kenya?
Yes, with door-to-door service we coordinate final delivery to the receiver’s address.
Can I collect my cargo instead?
Yes. Collection from a warehouse or depot can be arranged.
Do you deliver to upcountry towns?
Yes, through local partners. Remote areas may take longer and cost more.
What happens on delivery day?
The receiver is contacted in advance, the cargo is delivered and the receiver confirms receipt.
Does the receiver need ID?
Yes. The receiver should have ID that matches the shipping documents.
Do you deliver to Mombasa?
Yes — Mombasa is the arrival port for sea freight, and we deliver across Mombasa and the coast.
Do you deliver to Kisumu?
Yes. Cargo travels by road from Nairobi or Mombasa to Kisumu.
Do you deliver to Eldoret?
Yes, by road along the Northern Corridor.
Do you deliver to Nakuru and Naivasha?
Yes. Containers can also clear at the Naivasha Inland Container Depot.
Can you unload and place items?
Basic unloading can be arranged; let us know about heavy items or special access needs in advance.
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