Help centre
Air freight — FAQs
11 answers about air freight — shipping from the USA to Kenya and freight across America.
Air freight
Which airport does air cargo arrive at in Kenya?
Jomo Kenyatta International Airport (JKIA) in Nairobi, Kenya’s main air cargo gateway.
Which US airports do you use for air freight?
Commonly JFK (New York), Atlanta, Chicago O’Hare, Dallas/Fort Worth, Houston, Miami, Los Angeles and Washington Dulles, depending on your location.
Is air freight worth the cost?
For urgent, compact or high-value goods, yes — faster transit and lower risk often outweigh the higher price per kilo.
What is the maximum size for air cargo?
It depends on the aircraft. Very large items may need cargo-aircraft space; tell us the dimensions and we will check.
Can I send electronics by air?
Yes. Electronics are commonly shipped by air. Devices with lithium batteries must be packed and declared correctly.
Can I ship lithium batteries by air?
Loose lithium batteries are restricted. Batteries installed in or packed with equipment can often be shipped if declared and packed according to airline rules.
What is an air waybill?
The transport document for air cargo, issued by the airline or forwarder, which lists shipper, consignee and cargo details.
Can I ship perfume or aerosols by air?
These are classed as dangerous goods and are restricted. Ask us before packing them.
Is express air freight available?
Yes, faster options can be arranged for urgent cargo, subject to availability and cost.
How should I pack air cargo?
Use strong boxes, cushion contents, seal securely and label each package. Compact packing lowers volumetric weight.
Can air cargo be delivered outside Nairobi?
Yes. After clearance at JKIA we coordinate delivery to your town.
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